Privacy Policy

Privacy Policy

Last updated: May 27, 2026

This Privacy Policy explains how Office Stationery BD (“we,” “us,” “our”) collects, uses, and protects your personal information when you use officestationerybd.com.

Office Stationery BD is a concern of DreamLight Digital Ltd., JCX Business Tower, Level-4, Bashundhara R/A, Dhaka-1229.

What We Collect

When you place an order or sign up, we collect:

  • Contact information: name, email address, phone number, delivery address
  • Order information: items purchased, order history, payment method used
  • Payment metadata: bKash / Nagad / bank Transaction IDs (we do not store full payment credentials)
  • Technical data: IP address, browser type, device type, pages visited (via cookies and standard web logs)
  • Communications: any messages you send us via email, contact form, or WhatsApp

Why We Collect It

  • To process and deliver your orders
  • To send order updates and shipping notifications
  • To respond to customer service inquiries
  • To prevent fraud and protect against abuse
  • To improve the Site and our service
  • To send marketing communications (only with your consent — you can opt out anytime)

Who We Share It With

We share your information only with parties who help us run the business:

  • Courier partners (Sundarban, SA Paribahan, RedX, Steadfast, etc.) — name, address, phone, and order contents needed for delivery
  • Payment partners (bKash, Nagad, banks) — only the metadata needed to verify your payment
  • Hosting and email providers — store data on our behalf under standard confidentiality terms
  • Government authorities — only when legally required by Bangladeshi law

We do not sell your personal information to advertisers, marketing companies, or any third party.

How Long We Keep It

  • Order data: retained for 7 years (required for tax / VAT records per Bangladesh law)
  • Marketing subscriptions: retained until you unsubscribe
  • Inactive accounts: anonymized after 3 years of no activity

Your Rights

You can ask us to:

  • Show you what data we have about you
  • Correct inaccurate information
  • Delete your account and associated data (except records we’re legally required to keep)
  • Stop sending you marketing communications

Email any of these requests to officestationeryb@gmail.com. We’ll respond within 30 days.

Cookies

We use cookies to keep you logged in, remember your cart, and understand how the Site is used. You can disable cookies in your browser, but parts of the Site (especially checkout) may not work properly.

The Site uses a cookie banner powered by CookieYes for compliance disclosure.

Children

The Site is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us and we’ll delete it.

Security

We use HTTPS (SSL) site-wide, password hashing for accounts, and standard security plugins (Wordfence) to protect against intrusion. No system is 100% secure — but we follow industry-standard practices to keep your data safe.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent revision. Major changes will be announced via email or a Site banner.

Contact

For privacy questions or to exercise your rights: officestationeryb@gmail.com or DreamLight Digital Ltd., JCX Business Tower, Level-4, Bashundhara R/A, Dhaka-1229.